Information and Frequently Asked Questions

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Rental Questions

  1. Keys – Where do I get them?
  2. Check-in and check-out times
  3. Cancellation policy – What is it?
  4. Balance Rental Payment – When is it due?
  5. Personal checks – Does Laguna delp mar rentals accept?
  6. Credit cards – Does Laugna del mar rentals accept?
  7. Security deposit – When will it be returned?
  8. I.V.A. – What is it?
  9. Pet policy – Can I bring my pet?

 

What should/can I bring or bring back?

  1. Drinking water – Should I bring any?
  2. Linens or towels – Should I bring them?
  3. Beach towels and chairs – Should I bring them?
  4. Bring Backs – what can I bring back to the US?
  5. Money – What can I use in rocky point?

 

What items/activities are allowed?

  1. ATV’s, dune buggies, dirt bikes, rails or wave runners – Can I bring them?
  2. Fireworks – Are they allowed?

 

Crossing the Border Questions

  1. What do I need to cross into Mexico?
  2. Border times – What are the hours?
  3. Cellular phone – Does my phone work in Rocky Point?
  4. Calling cards – Can I use them in México?
  5. Rental car – Can I drive it to México?
  6. Car insurance – Do I neet it and how much to drive into Mexico?
  7. Passports – Do I need a passport to get back into the US
  8. Passports – What documents are required after visiting Rocky Point? Do I need a passport?
  9. Best Return Time – what are the best time to cross the border from to avoid long delays at the border?
  10. Travel Time – How long does it take to get to Rocky Point? Phoenix/Tucson

 

Fun Things to Do in Rocky Point

  1. Restaurants – What are some of the best restaurants?
  2. Boating Adventures – fishing/snorkeling/sight seeing
  3. Temperatures – what are the ranges throughout the year?
  4. Beaches – what are the local rules?

 


Check-in and check-out Times

Check-in is between 2 – 4:30 pm: Check in at the property unless otherwise directed to do so. A $75 fee will be charged for check-ins after 4:30pm Guests will not be received after 7:30pm.

Check-out 11:00am: Please return the key to Lizette (House Manager) on your check-out day. Do not leave the key at the unit or at the Guard House. If you leave early, there is a drop box at the home.

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Cancellation policy – What is it?

Cancellation Policy: Cancellations made:

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Balance Rental Payment – When is it due?

The balance of the rent, tax, cleaning fee and security deposit are due thirty (30) days prior to arrival. The balance payment can be made by check, cashier’s check or money order. Please allow 5 days for mailing and send payments to:

Tom Love, PMB 147
6929 N Hayden Rd, Ste C4
Scottsdale, AZ, 85250

Checks drawn from financial institutions outside the State of Arizona will not be accepted. Reservations will not be held if the Booking Deposit or Balance Payments are not received by the respective due dates. A late fee of $10 will be charged for balances paid after the due date. Returned checks will be charged a minimum of $25.00 fee.

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Short Notice Reservation – 14 days or less

Balance of Payment Policy: Reservations made less than fourteen (14) days from the arrival date must pay the entire balance (see payment options listed above) at time of making the reservation. This includes both rental fees and security deposit.

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Credit cards – Does Laugna Del Mar rentals accept?

No - Credit cards will not be accepted for payments, only personal checks from any Arizona bank, cashier's check, or money order. The transaction will be in U.S. Dollars.

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Personal checks – Does Laguna Del Mar rentals accept ?

Yes, Laguna del Mar Rentals does accept checks. You can send a personal checks provided that the following criteria are met:

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Security deposit – When will it be returned?

Security deposits will be returned in about 14 days pending any broken or damaged property.

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I.V.A. – What is it?

I.V.A. is a Mexican national sales tax. The tax rate in this region of Mexico is 12%.

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Pet policy – Can I bring my pet?

Unfortunately, renters cannot bring pets. Please do not ignore or request any alteration to this policy!!!!!!! If any pet is found on a property. The renters will be evicted immediately with loss of all rental monies, cleaning fee, taxes and security deposit.

Just FYI - If you take your dog or cat into Mexico, you are required to have:

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Drinking water – Should I bring and how much?

We recommend that you either purchase or bring bottled water to Rocky Point. The bottled water in Rocky Point has been processed by reverse osmosis (RO). Many rentals have reverse osmosis systems; however, we do not recommend that you drink the water from the faucets. On a Personal Note: Please try and save all plastic and glass bottles and return them to the US for recycling – Please Help keep the landscape clean

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Linens or towels – Should I bring them?

No need. All rentals come fully equipped with bed linens and bath towels. Please bring your own beach towels: Bath towels are not to be used on the beach. Oh - Don’t forget that special pillow

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Beach towels and chairs – Should I bring them?

Yes, to be on the safe side, please bring your own beach towels and chairs for the beach. These items are not always provided. Please do not take the bath towels nor the patio furniture to the beach.

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Bring Backs – What can I bring back to the US?

You have the right to bring the following items, tax free:

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Money – What can I use in rocky point?

You may use US dollars or Canadian dollars in Puerto Peñasco. However we suggest that you exchange your money at a US or Mexican bank or an exchange house for the best exchange rate. US dollars are widely accepted in Mexico but usually pesos are the best.

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ATV’s, dune buggies, dirt bikes, sand rails and/or wave runners – Can I bring them?

The above are not allowed in Laguna Del Mar or Las Conchas !!!!!!!

Rules are as follows:
The Homeowners’ Association Bi-laws prohibit renters/owners from bringing in ATV’s, dune buggies, dirt bikes, sand rails or wave runners into the Laguna Del Mar or Las Conchas communities. Violators, will risk impoundment of the vehicle(s) and prosecution by the local police. Violators who by-pass the Guard Gate do so at the risk of impoundment of the vehicle(s) by local police. Vehicles brought in by renters or visitors, with or without Laguna Del Mar and Las Conchas stickers or written passes will be refused entry at the Guard Gate. The HOA’s and the city of Puerto Peñasco enacted this ordinance to preserve the desert environment which was rapidly being destroyed by off road vehicles. At no time are these vehicles to be ridden on the beach of Laguna Del Mar or Las Conchas (with the exception of the Laguna Del Mar and Las Conchas Guards patrolling the area and enforcing the rules).

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Fireworks – Are they allowed?

No! Fireworks are illegal in México and not allowed in any of our properties. You are subject to eviction if you use fireworks. You will be held personally responsible for any damage caused by fireworks.

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What do I need to cross into Mexico?

Make sure that you have identification for all passengers and registration for your vehicles. Do not bring rifles, pistols, or ammunition of any kind across the border! Unless you like going to Jail.

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Border Hours of Operation – What are the hours?

The border is open daily from 6:00 a.m. to 12:00 a.m. midnight.

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Cellular phone – Does my phone work in Rocky Point?

Be sure to call your cellular phone provider prior to crossing the border for any specific instructions on using your phone in México.

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Calling cards – Can I use them in México?

Contact with your calling card company prior to your vacation to learn the specifics. We have found most of the information for using calling cards on the websites of your provider.

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Rental car – Can I drive it to México?

There are several car rental agencies that will allow their vehicles into Mexico. In most cases, the agency will require that you purchase their Mexico insurance. Below is a list of car rental agencies and links to their websites.

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Car insurance – Do I need it and how much to drive into Mexico?

Yes. Yes, Yes - It is very important that each car that crosses into Mexico has proper coverage. Mexican Law is very strict regarding uninsured motorists.

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Passports – What documents are required after visiting Rocky Point? Do I need a passport?

Effective January 31, 2008 United States and Canadian citizens 19 years of age and older, returning by land from Mexico will be required to show a government issued I.D. (drivers license) and a copy of their birth certificate. Children 18 and under must present a copy of their birth certificate. This is an interim change that will be in effect until June 2009 when all U.S. citizens will be required to present a valid U.S. Passport for re-entry into the U.S. For more detail on this and other foreign travel related information visit the U.S. Customs and Border Protection government website.

Or click here to find out more about the Western Hemisphere Travel Initiative which includes travel to/from Mexico.

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Best Return Time – What are the best time to cross the border?

Weekday traffic is generally light to moderate with delays less than 15-20 minutes. Early Morning is usually the best. Weekend return traffic on Sunday (also Monday’s on 3 day weekends) can be heavy during peak hours (9am to 5pm) with delays well over an hour. Estimated traffic wait times are posted and updated hourly on the internet. These time estimates have been reported accurate +/- 15 min. Visit the U.S. Customs and Border Protection's Wait Times website at http://apps.cbp.gov/bwt/ and then locate in the list, Mexican Border Ports of Entry and look for the Port Name known as Lukeville.

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Travel Time – How long does it take to get to Rocky Point?

Phoenix/Tucson

From either the Phoenix or Tucson area, a scenic four-hour drive through Organ Pipe National Monument. Approximately three hours to Lukeville, Arizona with about one hour drive time from the Mexican border to Rocky Point.

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Restaurants – What are some of the best restaurants?

There are plenty of restaurants in town to choose from in Rocky Point. Go to http://restaurantsinrockypoint.com for a list of all the popular restaurants.

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Boating Adventures

Fishing/Snorkeling/Sightseeing Many companies offer full service charters: Sailing, Fishing, Scuba Diving, Para-Sail Rides, Sunset & Bird Island Cruises.
Here is one of the more popular Companies in town: http://santiagosoceanservices.com/

Season Fishing Calendar

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Temperatures – What are the ranges during year?

Rainfall

  2 inches -- mostly in December and January and late summer

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Beaches – What are the local rules?

The beaches in Mexico are open to the public and free of charge. Always be extremely careful while swimming, as very few beaches have lifeguards. Do not swim alone and keep your eye on the waves as they can be unpredictable. In all beach destinations the water condition flags are posted and should be followed. Do not panic if you feel you are being pulled out to sea. Swim parallel to the beach and usually in 50 ft. conditions will change.

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